Straightforward Pricing. No Surprises.
Transparent, credit-based pricing. No hidden fees. No surprise billing. No upcharges. You know exactly what you’re paying and why.
Three Tiers. Two Plan Options. Zero Hidden Costs.
Every authorization is assigned a tier based on complexity. Each tier costs a set number of credits. You purchase credits upfront in a bundle or monthly retainer (depending on auth volume) and use them as needed.
Three Complexity Tiers
Standard
1 Credit per AuthExample Auths
- Standard medication prior auths
- Basic home health
- EPSDT preventative screenings
- Standard PT / OT / ST
- Continuation & renewal auths
- CPAP / BiPAP resupply
- Routine DME supplies
Complex
2 Credits per AuthExample Auths
- TRICARE — all auth types
- Power wheelchairs / CRT
- AAC devices
- ABA therapy
- Home ventilator / high-acuity DME
- Enteral nutrition / feeding pump
- Custom orthotics & prosthetics
- First-level appeals
- Expedited / urgent auths
- Out-of-network auths
- Initial auths for complex payers
Exceptional
3 Credits per AuthExample Auths
- TRICARE ECHO Program
- 2nd-level & subsequent appeals
- Peer-to-peer review prep
- PPO-drafted letters of medical necessity
- Multi-step or multi-payer auths
- PPO-designated exceptional cases
Prepaid Bundle or Monthly Retainer
Bundles work best for smaller practices; retainers save ~6.7% for consistent volume.
Prepaid Credit Bundle
Best for smaller practices — no monthly commitment.
Bundle Options
- Credits valid 90 days from purchase
- Alert at 20% balance remaining
- Work pauses at zero — no surprise charges
- Repurchase anytime at the same rate
Monthly Retainer
Best for consistent volume — $35.00/credit, save ~6.7% vs. bundles.
Retainer Options
- Up to 10 unused credits roll over (capped, expire next month)
- Month-to-month — no long-term contract
- Adjust credit level anytime with 30 days’ notice
- Overages billed at $35.00/credit on next invoice
- Alert at 80% monthly usage
Not Sure Which Plan Fits?
We provide a complimentary payer-mix and authorization-load assessment at onboarding to recommend the right starting package.
Schedule the Assessment →Key Policy Highlights
No Long-Term Contract
Month-to-month for all plans. Adjust or cancel retainers with 30 days’ notice. Bundles have no recurring obligation.
Tier Escalation
If an auth escalates mid-process (e.g., denial → appeal), the additional work is billed as a separate line item. Tier 3 always requires client approval before work begins.
Bundle Expiration
Prepaid bundle credits are valid for 90 days from purchase. Unused credits expire at 90 days — no rollover.
Retainer Overages
Credits used beyond your retainer are billed at $35.00/credit on the next invoice. You’re alerted at 80% utilization.
Retainer Rollover
Retainer clients may carry up to 10 unused credits into the following month. Rollover credits expire if not used that next month — they don’t accumulate.
Payer-Mix Assessment
New clients receive a complimentary intake review to determine the right starting plan and credit level. You can adjust your plan at any time.
Get a Plan Recommendation
30 minutes. No commitment. We’ll review your auth volume and payer mix and recommend the right starting plan.
Request a Free Consultation